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Getting startedHow Paidnice worksGroups, policies and actions, and why nothing goes to a customer until you say so.IntegrationsHow payments workConnect Stripe, Pinch, RPS or a custom payment link, decide on processing fees and part payments, and see how a payment lands in Xero or QuickBooks.Email remindersHow email reminders workSend reminders before and after the due date, thank-you emails when invoices are paid, and control who receives them.FAQsWhy did Paidnice not send a reminder or charge a fee?A short checklist for when a policy you expected to run did not.
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Invoice late feesHow invoice late fees workCharge a fixed amount, a percentage or interest on overdue invoices, as a new invoice or a line on the original.FAQsWhy did Paidnice not send a reminder or charge a fee?A short checklist for when a policy you expected to run did not.Getting startedGo live with PaidniceA checklist for your first week, what Draft, Active and safe mode each do, and how to avoid chasing customers who have already paid.Auto statementsHow auto statements workEmail customers a statement of what they owe on a schedule, or send one by hand.Configuring PaidniceLog in, verify your email and set up an authenticator appFix the login problems people hit most, including the wrong login method, a missing verification email, authenticator codes and a Xero or QuickBooks login that has changed.BillingCancel, pause or delete your accountWhere the cancel option is, what happens after you cancel, and how to pause, disconnect or delete your account.BillingYour Paidnice invoices, card and billing ownerDownload past invoices, have them emailed to your accounts team, update your card, change who manages billing and fix a failed payment.Getting startedWhen to use groups or tagsGroups decide which policies a customer gets. Tags carve out exceptions inside a group.
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Getting startedSet up Paidnice and send your first reminders.12 articlesIntegrationsConnect Xero, QuickBooks and payment providers.10 articlesConfiguring PaidniceCustom domains, sender settings and other general settings.10 articlesBillingPlans, pricing and your Paidnice subscription.3 articlesChase
Email remindersReminder emails before and after the due date.7 articlesSMS alertsText message reminders for overdue invoices.3 articlesCallsRing customers from Paidnice and keep a transcript of what was said.2 articlesAuto statementsSend statements on a schedule or one off.3 articlesQuote emailsFollow up on quotes before they expire.1 articleEnforce your terms
Invoice late feesCharge fees on overdue invoices automatically.2 articlesStatement interest chargesApply interest across a contact's overdue balance.2 articlesPrompt payment discountsReward customers who pay early.2 articlesEscalationsNotify your team when an invoice needs attention.8 articlesGet paid
Customer portalWhat your customers see and can do.8 articlesPaymentsTake card and bank payments through the portal, and sort out the ones that go wrong.4 articlesPayment plan remindersKeep customers on track with instalments.3 articlesPayment promisesRecord when a customer says they will pay, and act if they do not.5 articlesInvoice queriesTrack why a customer queries an invoice and pause chasing until it is sorted.4 articlesCustomers and answers
ContactsSee how your customers pay and how much risk they carry.5 articlesFAQsShort answers to common questions.3 articlesTalk to a human
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